Insights
Research & Audits
White papers - Diagnosis - Systemic audits
Arclight Action
Insights, advisory, and AI governance for public-sector systems.
Research & Audits
White papers - Diagnosis - Systemic audits
Governance & Co-Creation
Frameworks - Stakeholder engagement
Advisory & Assurance
Strategic guidance - AI assurance assessments - Accountability reporting
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Strategic guidance for institutions improving program performance and responsible AI governance.
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Program efficiency and AI governance audits - uncovering structural and incentive failures.
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Collaborative design of governance frameworks and objective functions with stakeholders.
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Independent assessment of public-sector AI programs, focused on governance, incentives, stakeholder participation, transparency, human review, and accountability.
FEATURED INSIGHT
Medicare Appeals, Wound Care, and the Right to a Meaningful Hearing
Medicare's appeals system offers multiple levels of review, but those levels can create the appearance of due process while withholding its substance. This paper uses a wound-care appeal case study to show how related claims from the same patient, same wound, same care plan, and same product can be fragmented across multiple appeal numbers, reviewers, and judges - while the denial theory shifts at every stage. The result is what the paper calls a "no-rebuttal ratchet": providers respond to one rationale, only to face a new one in the next decision, often while recoupment continues. Due Process Denied argues that Medicare can protect program integrity without forcing providers into a multi-front procedural endurance contest. It proposes practical reforms including episode-of-care docketing, Material Issues Notices, rationale ledgers, QIC claim maps, pre-denial reviewer conferences, contractor accuracy metrics, and recoupment stays when rationale drift or appeal-scope ambiguity prevents meaningful review.

Objective-Function Governance for AI-Assisted Medicare Review
Lance McNeill, MBA, MPAff
How WISeR, Private-Payer AI Denials, and Medicare Audit Appeals Reveal Why High-Stakes Public AI Systems Must Be Co-Created Before Procurement
How upstream audit determinations drive downstream cost, delay, and administrative burden across the Medicare appeals system.
How reimbursement dynamics and incentives create rapid pricing escalation in skin substitute markets.
How denial rationales shift across audit stages, undermining due process and consistent adjudication.
We work with government agencies, healthcare administrators, and program leaders.