ARCLIGHT

Arclight Action

Arclight reveals hidden failures in complex systems and turns them into actionable solutions.

Insights, advisory, and AI governance for public-sector systems.

How Arclight works

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Insights

Research & Audits

White papers - Diagnosis - Systemic audits

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Design

Governance & Co-Creation

Frameworks - Stakeholder engagement

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Implementation

Advisory & Assurance

Strategic guidance - AI assurance assessments - Accountability reporting

Arclight Actions

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Advisory

Strategic guidance for institutions improving program performance and responsible AI governance.

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Audits

Program efficiency and AI governance audits - uncovering structural and incentive failures.

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Co-Creation Lab

Collaborative design of governance frameworks and objective functions with stakeholders.

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AI Assurance

Independent assessment of public-sector AI programs, focused on governance, incentives, stakeholder participation, transparency, human review, and accountability.

FEATURED INSIGHT

Due Process Denied

Medicare Appeals, Wound Care, and the Right to a Meaningful Hearing

Medicare's appeals system offers multiple levels of review, but those levels can create the appearance of due process while withholding its substance. This paper uses a wound-care appeal case study to show how related claims from the same patient, same wound, same care plan, and same product can be fragmented across multiple appeal numbers, reviewers, and judges - while the denial theory shifts at every stage. The result is what the paper calls a "no-rebuttal ratchet": providers respond to one rationale, only to face a new one in the next decision, often while recoupment continues. Due Process Denied argues that Medicare can protect program integrity without forcing providers into a multi-front procedural endurance contest. It proposes practical reforms including episode-of-care docketing, Material Issues Notices, rationale ledgers, QIC claim maps, pre-denial reviewer conferences, contractor accuracy metrics, and recoupment stays when rationale drift or appeal-scope ambiguity prevents meaningful review.

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Additional Insights

Featured InsightMay 2026

Design Before Deploy

Objective-Function Governance for AI-Assisted Medicare Review

Lance McNeill, MBA, MPAff

How WISeR, Private-Payer AI Denials, and Medicare Audit Appeals Reveal Why High-Stakes Public AI Systems Must Be Co-Created Before Procurement

AI GovernanceMedicareHealthcare Policy
White Paper

Upstream Denials, Downstream Costs

How upstream audit determinations drive downstream cost, delay, and administrative burden across the Medicare appeals system.

White Paper

Pricing Spike to Spiral

How reimbursement dynamics and incentives create rapid pricing escalation in skin substitute markets.

Analysis

Rationale Drift in Medicare Audit Appeals

How denial rationales shift across audit stages, undermining due process and consistent adjudication.

Ready to identify what your system is missing?

We work with government agencies, healthcare administrators, and program leaders.